User-Oriented Quality Assessment of IT-Supported Healthcare Processes - A Position Paper
نویسندگان
چکیده
The user view of the quality of IT-supported health care processes is very important for a successful performance of these processes. Current approaches to process quality do not capture this point of view explicitly. This position paper provides a first collection of indicators for this view. Classification: Process quality, Workflow management, Process optimization, Compliance, Process modelling.
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تاریخ انتشار 2009